L'Oreal USA, Inc. Complaint - Eye Lashes Falling Out
NEW YORK, NEW YORK -- I recently purchased L'Oreal Double Extended Mascara from Shop Rite. I normally wouldn't have purchased it, but it was on sale and L'Oreal has a good name.
I am very upset. While removing the mascara the very first day with my Mary Kay eye makeup remover, I noticed that I lost a few of my lashes. At first, I didn't make a connection to the mascara. However, the second night, I was horrified. I have really long and thick eye lashes and it was awful to see big clumps fall down into the sink. And then after washing my face the next morning, even more clumps of lashes came out. This is the first time that this has happened to me from a mascara product.
What is even more upsetting is that my niece's graduation is next week. I haven't seen my sister and her family since last year and won't be able to look my best because of this.