Qwest Complaint - SNAKE OIL SALES - BUNDLED PHONE SERVICE
I receive a monthly bill that is worthy of a snake oil salesman in the ways that sales agreements have been stretched into money-grabbing vehicles for Qwest. The monthly charges are always higher than those that were proposed by the telephone agents, and it seems like these charges were frivolously chosen to gage just how much larceny I will pay for without complaining.
Qwest, which is built on the remains of Pacific NW Bell, abandons many years of honest service, in favor of charging more than agreed-upon charges, and "bundling" in "SERVICES" that were not authorized.
My calls to complain of past overcharges are always answered by polite ladies and gentlemen, who end by tacking more charges onto future bills.
Each monthly bill brings a new surprise, and a reason for outrage. They are successful, because I am outraged.