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NeilMed Complaint - NeilMed Compaint: Rebate Fraud!

Review by zswx on 2009-06-21
SANTA ROSA, CALIFORNIA -- I paid $22+tax for 2 Neti Pot Nasal Rinse Kits from Rite Aid when they were on sale and there was $3 rebate from NeilMed for each kit. I submitted the rebate for $6 (2 kits) in January, and I'm still waiting for it in June.

I tried to contact the rebate center but they didn't provide any contact information other than the mailing address, and I don't want to waste another stamp and envelop for nothing. I also have some friends who bought the products and none of them received the rebate! Most of them just shrugged and put this company on their blacklist for the future, but I think this company should be punished for cheating people with the rebate business. This is a tough time for many people, but no firms should survive by cheating the consumers.

I post my experience here to warn future customers of their rebate pratice and I'm considering compaining to some consumer affairs organizations. Is BBB the only choice?
Comments:19 Replies - Latest reply on 2012-12-28
Posted by Skye on 2009-06-21:
Here is the link to contact them. No postage required.

http://www.neilmed.com/usa/contact.php
Posted by Ponie on 2009-06-21:
Skye, you go girl! How do you come up with resolutions to posters' problems so often? BA
Posted by old fart on 2009-06-21:
Nasal rinse implies squirting something up your nose somehow, with something... if that doesn't sound boogily, I don't know what does!

Why does it sound like a nasal enema!?
If that is so, what kind of masochist would use something like that?!
Yucccch!
Posted by Ponie on 2009-06-21:
OF, I didn't read exactly the purpose of the product in this post, but I know plenty of people who have to squirt something in their nose and are not masochists--I'm one of them. Because of lack of moisture in my nasal passages, I have to use a saline spray for easier breathing. I know that might be providing TMI for a bodily function--but you asked. :)
Posted by old fart on 2009-06-21:
Nasal spray and nasal rinse kinda implies 2 different things...LOL
Posted by BokiBean on 2009-06-21:
It is exactly like a nasal enema, and when I use mine, its a real sensation of drowning...hence, you know its good if a person will put themselves through that.

I only use if my sinuses are really really giving me a bad time, but I'm glad I found netti pots because for me, they really work.

LOL something else..mine came with packets of saline solution and I've been using a very weak version of it to pour over the turtle (remember the one hubby hit with a lawnmower) to help his wound heal and from what I can tell, its having a good effect...he's a lot better, even the vet was impressed.
Posted by old fart on 2009-06-21:
I'm delighted that your turtle is healing nicely.... your description of the nasal stuff sounds like you're are prcticing to get waterboarded and want to be prepared...
Lemme know how it goes....
Posted by BokiBean on 2009-06-21:
I could have been more helpful with a description, I realized after I posted.

Mine is shaped just like a little Aladin's lamp, fill with lukewarm tap water and dissolve saline solution in it (i use half a packet so it won't burn so much, but i've heard of people just using table salt).

Put the little lamp up to one nostril with the head tilted (hahaha it IS ridulous looking) and pour in, then change nostrils and tilt head the other way. Like I said, if it didn't work..no way in hell would I do it. :D
Posted by BokiBean on 2009-06-21:
ROFL@waterboarding practice! That's exactly what its like OF, just exactly.
Posted by Anonymous on 2009-06-21:
Ugh, the process sounds horrible. I would freak out before even one side was done. I don't think I could do it.
Posted by old fart on 2009-06-21:
I'll take your word for it...
Posted by old fart on 2009-06-21:
SOmetimes I accidently snort hot coffee up my nose when I drink too fast... is that the way it works..?
Posted by BokiBean on 2009-06-21:
John, it really is horrible. The only reason I looked into it though was that using too much nasal spray is supposedly bad for you and I found myself using it more and more.

Netti pot effects seem to last much longer for me, but the drowning part is very unpleasant!
Posted by BokiBean on 2009-06-21:
LOL OF, this makes me think of what my brothers called Nose Milk Contests, when we were kids. And that's all I'm going to say about that..
Posted by Anonymous on 2009-06-21:
When my sinuses are acting up I just use regular saline nasal drops or spray. It's not long acting but my sinuses are not as bad as some others I know. Honestly I'd rather have a cold than a bad allergies or sinus infections.
Posted by BokiBean on 2009-06-21:
All this sinus stuff has caught is kind of a new "condition" that has come about as I got older. I'm learning how to deal with it, but am kind of a noob at it. I've only had one sinus infection and just pray like hell THAT never happens again.
Posted by old fart on 2009-06-21:
When you are raised in Michigan, you are BORN with a sinus condition...We here in the north are all mouth breathers...

That doesn't mean we're stupid, it just means that if we don't, we'll all die of suffocation!
Posted by I Like Honesty on 2010-02-11:
Speaking of the original complaint, have you gone into the Rite Aid store and told the manager about the problem? Maybe he could help you. At least he should be made aware of the useless rebate offer.
Posted by D.Casey 2012-12-28 on 2012-12-28:
Neti Pot works to clean out your nasal. Alot better than just blowing. Don't knock it till you try it. Thanks to Neti Pot I can sleep at night....

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