Neiman Marcus Complaint - Louis Vuitton in Neiman Marcus are snobs
MCLEAN, VIRGINIA -- I took my sister to the Louis Vuitton section in Neiman Marcus last month to make a purchase. I wasn't dressed up that day and the black salesman looked at me up and down. He gave me an attitude problem from the start, so I asked him if he could show me a bag.
He goes, what bag? I pointed out the bag to him.
He goes, well you’ll just have to wait then. (He wasn’t helping anyone)
She goes, what are you doing you can’t get that for me?
He goes, are you actually going to buy that or you just want to see it?
I flipped out. I said, you know what you just lost a customer. I don’t need to sit here and be treated like this. I’m better off going to the real LV store, next door, and I walked out.
The Chanel section they cater you from head to toe at Neimans. Really, really nice. I don’t care if I’m not dressed right, if I have money I want to spend there you better cater to ME. You need my commission. I don’t need you, and the majority of the employees at Neimans in Virginia act like you need them. I then proceeded next door to the Louis Vuitton store that's not affiliated with Neiman Marcus to tell them my story, and they told me they've heard a lot of complaints from other customers about the same thing.