Viatalk Complaint - Rip Off and Bad Service

Review by hendertax on 2009-06-22
I got an 800 number from Viatalk. They sent me an email confirming the number. I then spent $1200 for letterhead and postage for a mailing, listing the 800 number as my contact info. problem, right? Wrong. The 800 number was no good! I called the company and was given the run around for days. A "Mr. Morehead", the supervisor never did get on the phone. After four days of belly aching at them they sent me an email stating that the original 800 number provided was good to go...Nope...belongs to another company. I'm screwed and they don't care enough to get on the phone. Go anywhere else if you depend on your phone for anything more than ordering pizza!
Comments:2 Replies - Latest reply on 2009-08-13
Posted by myexperiences on 2009-07-01:
Make sure you catch them before auto renewal too - they'll screw you there also. Mine auto renewed with no warning, 2 weeks prior to the 2yr aniversary of when this phone came on. Now they want to charge me a $49/line early cancel fee to get rid of them - 2yrs and 8 days after they started providing service (yes, 2 yrs after the start date, and I'm still subjected to early cancel fees).
Posted by TWC Vendetta on 2009-08-13:
Maybe you should have verified your setup before wantonly spending money. Your folly is hardly the fault of viatalk directly.

Read some articles at Nerd Vittles to find an 800 provider that might better suit your needs.

I escaped RoadRunner 'digital' phone. ViaTalk has almost EVERYTHING I could want for home service.

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