DPD Pools Complaint - Worst service ever!
NIAGARA FALLS, NEW YORK -- This company does not deserve a business license anywhere. As with several other people who dealt with them, I too have a horror story about them. I ordered a 16 x 32 pool liner along with a few accessories. I received the additional accessories within a few days, but the liner never came. After several unanswered emails and phone calls I filed a BBB complaint. Three days later I received a refund, and a poor excuse.
Mr. Goss stated that I never returned calls for verification on the liner pattern and that I was completely non communicative with him. This is quite ridiculous as I had called or emailed daily as to the status of my order and never got a response. Poor business with terrible service. Save your money for another company, I ended up going with Reds Pools and was completely satisfied.