Time Warner Complaint - Audio problems and digital breakdown
STATEN ISLAND, NEW YORK -- When listening to a station the audio is very low. Then when a commercial comes on the audio is through the roof!! Having worked in the industry I know the problem is in your head end. I've destroyed a bran new surround sound system because of your incompetence! I'm not looking for any compensation for the loss, but something MUST be done!!! There should be someone in the head end that knows how to do their job!! It's not hard!!! If somthing is not done or if I don't receive an E-mail on this I will be forced to change my provider.