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America Home Shield Complaint - Steer clear of American Home Shield

Review by rich407 on 2009-06-22
When I called American Home Shield for an AC service call, their contractor said a condenser was needed. AHS denied the claim, saying the unit wasn't maintained (it had been). They denied, delayed, "forgot" to order the part, called in a 2nd opinion and did all they could to avoid paying. The original contractor told AHS a new unit was needed, and warned me they do ALL they can to only fix and never replace. In the end we were without AC for 5 weeks of the NC summer. They were hell to deal with, and never would have paid had not the original contractor fought so hard for us. Beware!
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