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Lowes, Epping NH Complaint - Poor Customer service

Review by BROOKE23 on 2009-06-23
EPPING, NEW HAMPSHIRE -- I purchased a cabinet and had it delivered, they delivered a broken cabinet twice (I think it was the same one) and gave me a very difficult time about replacing it. The staff were rude and unfriendly, I am told that this store is "going broke" trying to payoff people who are unhappy with people who pay to have items installed.
Comments:1 Replies - Latest reply on 2011-01-10
Posted by Hardly Ever Complains on 2011-01-10:
The Door and Window installation dept. of Lowes (Epping, NH) is incompetent. I had started looking for a door with Lowes in October 2010. They ordered the wrong door twice and cancelled 3 installatin appointments. They called today January 10th, 2011 to tell me they ordered the wrong door. They said it would take another 21 days to get a new door. This would take me into February to get a new door. Should it take 5 months to get a door installed into my home? NO!!!!

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