Bally Total Fitness Complaint - Filthy Establishment
ST. PAUL, MINNESOTA -- I joined up with Bally's in St. Paul, MN entering an 18 month membership that I regrettably paid in full. Since joining 9 months ago, the entire place has a foul odor and poor customer service. There is rarely paper towels and cleansers available anywhere in the facility. Once the machines are used, they are left for the next individual with the sweat, and germs from the prior person, because we cannot clean them.
I have contacted them to cancel my membership and refund me, but they will not. My personal trainer even quit.
Shame on Bally's!