Bally Total Fitness Complaint - Poor Management Service
The other day I noticed one of the clerks humiliating a customer, he even asked the clerk to lower the tone of his voice, clerk didn't care. clerk retained the man's card and called up for a manager.
Since I had had a similar situation decided to hang around to hear how the manager would resolve the issue. Boy ho boy, poor man was treated like dirt and humiliated even when the man had apologized. Management is so poor not to mention the facility itself. Clerks/managers are so money hungry that even among themselves fight just to get that sale.
Clerks/Managers bring in their friends & relatives for free and they push for contracts to others. Fortunately I don't have a contract and will terminate this Club.