Complaint - 4 months for warranty repair and missing parts.

Review by sycotik on 2009-06-25
VERNON, CALIFORNIA -- I bought a Clarion VRX485VD from in March 09 and received it defective, so they stated I have to send it back to them, not for a replacement but for warranty repair and it will take 6-8 weeks to get it back, 9 weeks later I got it back and it's missing parts, I called them and they stated the warranty dept. will call within 24-48hrs. 3 weeks later still no calls, when I call now I'm put on hold for 25 mins. and that was it I've had enough, 3 months and the radio is still not complete or installed in my vehicle, because of their policy and very very bad customer service. I ordered the part from another company at my expense. DO NOT SHOP at you may regret it, I know I do.

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