Virgin Mobile Complaint - Virgin Mobile is a dishonest company
I bought a new pre-paid Virgin Mobile cellular telephone. Virgin claimed I would get 400 minutes free when activating the account and topping up the account in 90 days would roll the minutes over. What lies and fraud !! They took the minutes away in the first 2 weeks of ownership, then sent me automated messages to "top-up" the account. Why would I need to buy more minutes in the first two weeks of ownership when I already have 400 unused.?!?
Customer service said they could do nothing about it but they would be happy to add minutes if I provide them my credit card. But I know people that gave their credit card numbers to Virgin Mobile and were "automatically" charged for more minutes then they would ever use. What a sleezy, rip off company!! I will throw the telephone away and never stop telling people about my experience.