Wal-Mart Complaint - Walmart Pharmacy is a Bad Joke
Decided to give Walmart a tumble with new prescription. Went in, gave script to pharmacist. They had 6 of the pills in stock (prescription calls for 2 pills per day) They said come back in a few days for the rest. (I live 20 miles away) I said no but I was going to another town with a Walmart so could I have the script back...they said they would put in computer and any Walmart could access it. So I said OK.
2 days later went to Walmart in grand Rapids, MI and asked for prescription....they couldn't find it in computer, had to call Adrian store (15 minutes wasted) then when they found it they didn't have the medicine (fosinopril the generic for Monopril....common as rocks) I told the pharmacist to either get into the drug business or get out because they were pissing off a lot of people.
Then I tried their mail order prescription filling service....days go by, no meds, I call them....what's going on? They tell me can't fill for two more days because of insurance and I ask why they didn't call and inform me of that....duh.
I called Bentonville (Walmart home office) and explained all this to them. They said they would have a representative call me....a month now and I'm still waiting for the call.
Bottom Line....Walmart Prescription service is a bad joke.....avoid at all costs.
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