Best Buy Complaint - Beware of the Geek Squad
Beware if you hire the Geek Squad to come and install your new HD TV. After making me wait three weeks for an appointment and taking the day off from work (they showed up at 11:30 in the 8-noon window), they announce that the HDMI cable that is installed into my wall is "not approved for in-wall installation" so they can't mount my TV! This is the same HDMI cable that Best Buy sells! AND my newly finished basement had passed inspection by the Electrical Code Inspector of the Township! So they leave my house, leaving a mess of bracket pieces, cardboard and styrofoam packing material and my 50" TV just sitting in the middle of my floor for my two small children to hurt themselves on and leaving me stranded. The great experience I had in the store was more than wiped out my the horrible visit from the A Squad.