EFaucets.com Complaint - EFaucets would not replace or refund $600 cracked sink!!!!
Received undamaged box from freight carrier, he was in a hurry and told me to sign. Opened later that evening to find large crack in sink. Told EFaucets that the box and Styrofoam around the sink were undamaged. Told me 'too bad, you signed.' I have never opened a package in front of a delivery driver! They said the return policy was emailed with the invoice and was clearly posted on their website. I had to call and ask for an invoice two weeks after order was placed, no policy was sent, no mention of policy upon ordering. The policy on their website can only be found after going through many tabs. EFaucets is unethical and fraudulent. I cannot understand why there has not been a lawsuit or how they remain in business.
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