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T-Mobile Complaint - Cheating peaple
EL PASO,, TEXAS -- On December 2008 I purchase a phone and I was offer a rebate of $100.00, six month later I still not receive my rebate and they keep fulling me.
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Posted by Anonymous on 2009-06-27:
As bad as T Mobile may seem, Sprint is worse. At least you aren't dealing with Sprint, so there is still hope for you.
Posted by Bert on 2013-05-19:
T-Mobile also ripped me off after being a 5 year customer. In January I purchased a 4-G hot Spot and signed a 2 year contract. The performance was so bad it took 3 to 5 minutes to check my e-mail. I called and complained and ask to cancel the contract (I had 30 days to do this). They ask me not to cancel and they would fix the problem I was having. I was then stupid enough to let the cancellation window expire thinking T Mobile was an honest Company. After 5 months of calling and getting no where I wrote a letter to customer service asking to be released from the contract. I got a very rude letter back from Veronica Hartley stating that T-Mobile would not release me from the contract even though the service was so poor. I recently terminated the service and paid T-Mobile a $200.00 termination fee. Unfortunately my cell phone contract does end until September at which time I will cancel that service also and T-Mobile will never get the opportunity to rip me off again. I have been a customer of T-Mobile for 5 years.
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