LoveMyShoes.com Complaint - One of the worst shopping experiences of my life
I decided to try this store out when I saw a sale for 40% all shoes, and ordered a few pairs for my 5 year old daughter.
They arrived, and one item was the totally wrong size (I ordered a kids size 12 and got a kids size 3). I called customer service and was told "there are no returns or exchanges on sale items". Yes, I said, but you sent me the WRONG ITEM. Too which they kept saying "No exchange on sale" (I spoke to two people including a manager and neither seemed to speak English).
This went on for 20 minutes and went nowhere. I eventually had to hang up and just file a claim with my credit card company.
I would NEVER recommend this store to anyone....the service is atrocious. Avoid at all costs!