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Papa Murphys Complaint - Papa Murphys Bad Customer Service

Review by katie101101 on 2009-06-28
Papa Murphy's in Texas made the mistake of starting a promotion that you text 68686 to get a coupon for a free medium pizza, but they weren't specific that it was only for that particular Papa Murphy's, so on the actual website for Papa Murphy's it was advertising Free medium pizza and to text & it spread all over the internet. When I called the Papa Murphys In Albuquerque, NM on coors they said they were not honoring it, all thoe they told my relative they were and when my relative called again to let them know they're on the way they said they weren't it was a scam. So I called and asked for the corporate number they gave me a number to a guy named tom who was very rude and a smart ass on the phone and wouldn't do anything about it. All thoe it was papa murphys in Texas fault. I feel they should still honor it because its false advertisement for the company even if it's a mistake. So many companys go through these mistakes and have to deal with it why should they be any different.
Comments:3 Replies - Latest reply on 2009-06-29
Posted by Anonymous on 2009-06-28:
Stop whining about your free food and purchase it like everyone else.
Posted by Anonymous on 2009-06-28:
I'm in Texas, and just now heard about this promo from a poster in NM.
Posted by TGT101 on 2009-06-29:
That are at participating locations, being locations are franchises.

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