Lingo Complaint - Legendary example of a poor company!!!
VIRGINIA -- Lingo's customer service is a joke. It would really not make any difference to it's customers if they completely shut it down because a) these poeple don't know anything and b) whatever they know, they don't implement or execute. It sounds as if they have given the jobs to people who live in some dumb country. Each time you call them, you will either have to explain your problem 10 times before someone reads out some stupid script which makes no sense what so ever or you will get a bag full of promises which they never fulfill. On top of that these people are so shameless that they will ask you to fill a feedback survey each time you call.
What am I suppose to write in those surveys, that your customer service is SCREWED UP???? Huh! Who is listening anyways!!!
Each time I need to call up the customer service, I curse my friend who referred me to this garbage phone service. This is the reason I have never referred anyone to Lingo and in fact I ask everyone to stay away because I do not want anyone else to suffer like me.
I saw a few blogs about Lingo where people have said that they will go to BBB, etc. All I say to them is, that is the right choice it seems!!!