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Rite-Aid Pharmacy Compliment - Pharmacy came through for me!

Review by Georgia Boy on 2009-06-29
GRIFFIN, GEORGIA -- This story began with a complaint against the Wal-Mart pharmacy in Griffin, GA. The Rite-Aid Pharmacy, barely a stone's throw from that Wal-Mart, pulled out all the stops to help us where Wal-Mart had done nothing but throw obstacles in our path.

When my wife arrived at the Rite-Aid store and explained our situation, the clerk indicated that while they had Lovenox, they did not have it in the prescribed dosage. So she immediately drew up a list of about 7 local family- and chain-owned pharmacies and started calling them. No luck. This is where Rite-Aid really earned our respect: the clerk realized that the proper dosage could be derived by configuring the deliverable in a unique way so that the proper amount of medicine would be dispensed with two injections instead of one. Problem solved thanks to a clerk who was thinking on her feet.
Comments:3 Replies - Latest reply on 2009-06-29
Posted by MRM on 2009-06-29:
Thank you for informing your readers of the great customer service at rite aid.
Posted by BokiBean on 2009-06-29:
Nice review, and nice pharmacy employee to go out of their way for a solution! Glad you were helped.
Posted by laklisa on 2009-06-29:
Its good to hear of people going above and beyond service!

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