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Cross Country Bank Complaint - Credit Reporting - Credit Card

Credit Card - Complaint
Review by smaedke on 2004-05-18
I had a Cross Country account which had gone into default. I finally had the funds to pay off and close the account. I sent Cross Country a check and I thought they would report to the credit agencies that the account was resolved and closed. They did not. Six months later I am still trying to get them to report to the credit bureaus. Cross Country says they sold the account and I have to contact a collection agency for resolution. I think they are pussy footing. Their name is on my credit report, NOT the agency. If this is not resolved in 30 days I will pursue legal action.
Comments:
Posted by melissa.messner.ni1q on 2004-05-19:
You can contact your local credit bureau, show them the receipt/check and they can do an investigation on your behalf. Once it's proved you're right, the credit bureau will remove the negative report.
Posted by bill on 2004-05-19:
Good advice Melissa except you should not say "the credit bureau will remove the negative report". The credit bureau will show that the account is now paid in full, but it will also show that at one time the account was in default(R9).

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