GMAC Complaint - GMAC unreasonable and rude
I lost my job and income and had to leave the country as I could not sustain here. I had paid 3 years of my loan each instalment on time without a single default. I called GM when I lost my job to tell them I want to payoff and if they would give me a discount if I payoff in advance and in one go since I had to leave the country. They did not budge initially. When I escalated the issue and they finally did agree, I went about trying to sell the car and pay off the difference. After a week, they changed their mind and told me I would get no discount unless I could provide documentation which I was not in a position to provide legally. I told them to just take away the car and it has to go against my credit history because of the poor business practices at GM. They owe tons of money to the Govt and Tax Payer and they want a waiver but they would not waive 2000 dollars from a helpless consumer in return for a full payment. The customer service representative was even worse and would not let me talk. It was the rudest person I have spoken with in my life.