Levitz Furniture Corporation Complaint - WORST COMPANY POOR SERVICE AND BUSINESS PRACTICES
HAUPPAUGE, NEW YORK -- This is the most horrible company I have ever experienced in my life. In june 2003 I purchased a complete bedroom set from Levitz in Hauppauge, NY. In November 2003 the headboard legs broke and I wanted to replace them. I called customer service and I paid $50 for new ones and was told they would deliver in December. They never came in December. They never came in January. Each time I called them, they gave me the run-around saying there was delivery issues with the manufacturer. I filed a complaint with the BBB in the beginning of May 2004 because I was sick of seeing my bed in shambles. Finally 7 months after I intially ordered them they were delivered on May 13, 2004. I ask them when I first ordered over the phone if they could mail me a receipt so that I could be reimbursed by my landlord. They told me a receipt of purchase would come with the package. NO RECEIPT CAME! Just a packing slip showing no amount of payment. I called them back again and requested a receipt, invoice or something showing what I ordered and what I paid. They denied my request saying they dont't have receipts or invoices there. WHAT KIND OF COMPANY IS THIS? I'm currently trying to find out if there is a law in NY state, that a company must provide a receipt. If you're thinking about buying from them I STRONGLY urge you not to. This company is horrible. Would NEVER recommend them or do business with again.