Chase Manhattan Bank Complaint - Squeeze tighter - credit card
PORTLAND, OREGON -- I was a chase credit card user even before they devoured my wamu bank accounts so now I am in a chase manhattan monopoly. and, my tellers have remained friendly and helpful during the transition (that's the compliment). My complaint is that when I used 2 convenience checks with differing APRs. I assumed they would apply my payments to the lower APR first having experienced that in the past. therefore, I was surprised when, now that the 0% has become 8.99% the payments will go to the lower APR which used to be the higher APR at 3.99. long story short: my 0% should have been paid off but payments were being distributed to Both APRs and not the lower first. and no one can change it. no one to talk to. at least no one who could do anything or knows why.