United Airlines Complaint - United Airline.... Once We Have Your Money We Don't Care
KITCHENER -- Poor service... A rip off... Very rude agents on phone. I spoke with miss yu in the customer relations department regarding my ticket... She talked over me the whole time and kept on wanting to hang up. I called to complain about a 1400 plane ticket that I purchased from Toronto to Guangzhou. You need a Visa to enter Guangzhou and guess what... I was never told I needed a Visa... So I called to complain about my ticket and make it an open ticket.... She told me its 50% of either way by changing or getting a refund...
I called my flight agency and they said those are the rules of the ticket... Unfortunately I am not in china and I am out 700 us and 600 for hotel accommodations. Thanks a lot united.
What ever you do do not fly United Airlines. It's too bad they don't even deserve a 0 rating.... Below zero.