Lenovo Complaint - Lenovo Hardware and Support Sucks
Like most of the other people on this site, I have to discourage anyone from purchasing a Lenovo Product. Not only is the hardware a continual problem, but service is horrible. On my laptop alone, I have had 3 new motherboards, 4 new Drive and new memory (basically everything in the machine except a new keyboard and screen). And still the machine crashes every days. And yet every time I call for service, I have to fight with them as their usual answer is "reload the OS".
When we started our small business, we decided to go all Lenovo to keep management and maintenance simple. Now we are replacing all Lenovo products with Sony and Apple machines. We are so happy with the performance of the Sony and Apple products - we will never go back to Lenovo.
As a small consulting organizations, we have significant infulence over our clients purchase behavior. And I strongly urge all our clients to avoid Lenovo products as well.