Maytag Corporation Complaint - Maytag Neptune MAH8700
RALEIGH, NORTH CAROLINA -- We have had a Maytag Neptune washer for 3 years. We bought an extended warranty through Lowe's. The machine was recalled shortly after we bought it. All Maytag did was to send us a surge protector so the house would not burn down instead of fix the problem. It has shorted out 3 times. This most recent time, the door was locked and could not be opened. I took off of work (after having to wait 5 days) and the service man at A&E in Raleigh canceled. My house reaks of mildew. Lowe's and Maytag both say tough luck. 1) Maytag does not stand behind their products. For a machine that could burn a house down due to shorts (3 times in 3 years), it seems you would want to provide a better solution 2) Lowe's warranty program sucks. They only have 1 appliance repair shop on contract. I took a day off of work to be here. When they can't make it, you are stuck. 3) Neither gives a damn that my family's health is at stake due to rotting clothes and mildew growing in this machine.
I WILL NEVER BUY FROM LOWE'S OR MAYTAG EVER AGAIN. I HAVE ALSO SPREAD THE WORD TO MANY OF MY FAMILY AND HAVE ALSO CAUSED THEM TO NOT BUY MAYTAG AS WELL!
More Reviews on Maytag Corporation: