Discover Card Complaint - Change in Payment Due Date
Discover customers should note that the company changed payment due dates for many of its customers as of June 2009. This policy, which was affected to create a 5 day window between due dates and statements closing dates, was outlined to customers in a letter sent in April 2009. While I did get the letter, it was full of fine print and details and I didn't really get how it would impact me until I got my June statement. For the last several years I have had a payment due date of the 19 of the month with no late payments. My due date was changed to the 15 and therefore for June (I paid 6-19) they charged me a late fee and jacked up my interest rate by 7 points due to late payments. I called to complain and they did agree to change my rate back and credit the late fee; but I am still really angry because they probably did this to thousands of customers who have not figured it out yet.