Skyauction.com Complaint - Auction Description and Fees Changed after winning !!!
NEW YORK -- I won an Auction for Restaurant Certificates fro Skyauction on 6/27/09. When starting the process to pay for them, I noticed that the fees where different than the ones stated on the auction. So I started calling, and sending e-mails. As of this morning I have not received an answer to my e-mails or telephone calls, but I have received and e-mail from them requesting the payment immediatelly or I will be charged with an extra $95.00. So I decided to call once again. I started to enter extensions number until I finally got a LIVE person voice on the other side of the line, I explained the situation and I was told that the person in charge of that deprtment will be contacting me by e-mail with the adjustment. After hours I decided to check my e-mails and there was nothing from Skyauction, so I check the website to see if the adjusment will be reflected there in order to pay, and to my surprise, the fees where changed on the auction description, instead of $10.00 now there is $20.00. It states that the certificates for the restaurant have been SOLD OUT. To make matters worse they are still trying to get money from me !!! Is this is not called a scam I do not really know if there is other word to describe it. My last call was at 4:30 PM today 7/02/09, and still not solution nor response.