Eurail Complaint - Budapest to Venice Eurail Overnight trip
I had the misfortune of taking the NIGHTTRAIN from Budapest to Venice, it was a NIGHTMARE!!! Eurail brochure implied a pleasant uninterrupted journey, overnight sleep/rest wonderful service.... The Eurail Train 240 EN Coach 424, Two bed sleeper????? 10 May 2009, cost us two days fare in Eurail, the only time the train leaves is exactly 4.35pm Budapest Keleti, so that you are forced to use two days, that was EUR 200, then we had to purchase an extra bed/crossing fee of EUR 140,on top of that. Which would have been OK had the train been even remotely decent, but it was gross, we had no showers in our coach 424, exposed pipes and awful toilet, no floor covering, Dry detergent for hand wash, steel antiquated grosser than the worst public toilet that you were to scared to go into, dirty and unfriendly, NIGHTMARE. That train should be banned from Eurail, and the staff, especially the kitchen staff, shame on you! The excuse of a breakfast which was supposed to be included, was the most disgusting excuse of a meal I have ever had put in front of me. One traveller asked for milk for her tea, and they hunted her down for payment as it wasn’t included with her breakfast..... Brochure says we were supposed to enjoy a pleasurable journey without sleep interruption, instead, we had the worst accommodation imaginable, disgusting, THEN!!!! every border crossing we were woken up for passport checks, by nasty loud and very rude "POLIZIA!" that woke us up, flashed lights in our eyes, had sniffer dogs, wanted to know if we had alcohol or cigarettes to declare???!!!! What the? We will fly across the world, spend a fortune on eating out, accommodation, EURAIL PASSSES and then what, they thought we might traffic in TOBACCO? Very unpleasant I do NOT recommend this journey. Have had many pleasant Eurail trips, but this one, DO NOT DO IT. There were two other couples, the US ones were supposed to train back to Budapest, they cashed in their return trip and caught a flight back, we were only going one way, thank the Lord!