My Pet Haven Complaint - What a crock~ - Pet Hangers

Review by CDC on 2009-07-03
I ordered pet hangers from this company they came and I didn't like them (to small and cheap). So I called and requested a refund under their "customer satisfaction guarantee". I received an email so sarcastic and degrading I was floored. We wrote back and forth, there were issues with the content of their website and information being accurate that I had to point out. I am sure that was embarrassing! They kept a restock fee which the hangers were not listed as an item to be charged this fee? In short I had to lose $15 for this purchase, bottom line they are rude and sarcastic and do not care about their customers as written.
Comments:7 Replies - Latest reply on 2009-07-03
Posted by Anonymous on 2009-07-03:
What's a pet hanger?
Posted by BokiBean on 2009-07-03:
Never heard of one...
Posted by BokiBean on 2009-07-03:
Are these actually doggie clothing hangers? =/
Posted by Anonymous on 2009-07-03:
I also would love to know what a pet hanger is.
Posted by BokiBean on 2009-07-03:
MM, they actually have little hangers for doggie threads, on the site. I kid you not.
Posted by Anonymous on 2009-07-03:
I'm sorry I asked **blocking my dogs from seeing this review**.
Posted by BokiBean on 2009-07-03:
Amen to that MM. I've got a hairless dog and a chihuahua that can get really cold in this drafty house in the wintertie..both of them have tons of tshirts and sweaters for winter..but we're pretty casual about how they are stored..

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