Home Depot Compliment - Spring 2009 Kitchen Remodel
CLERMONT, FLORIDA -- My experience was not without difficulties, but the staff at Home Depot stood behind their services and fixed the problems promptly and courteously. I am very happy with the results.
I am writing because I did my research before signing the $10,000 contract with Home Depot in Clermont, FL for new kitchen cabinets and countertops. I was leery of the installation process. But the installers they employed were prompt, professional and pleasant. The plumber and Silestone installers were particularly expert and cooperative. The results are stunning.
Sure, it is a hassle to have folks come into your home and tear out the old. Just read the info sheet from Home Depot and ask lots of questions prior to the event so you can be prepared. I hung sheets of plastic to keep the dust contained. I taped old bedsheets over the carpet to prevent footprints. I had advertised my old cabinets on Craig's List, and they were picked up the day we put them on the street. I anticipated being without a sink for a while and made arrangements to go on vacation while the countertops were being fabricated. After the installation, I discovered a couple of problems with trim and the installer sent the guys back on the day I requested to make it right. No excuses, just good customer service.