BidAllies Compliment - Excellent Customer Service And Fast Lightning Shipping
NEW YORK -- I have read a negative review on here regarding BidAllies which is a Cellphone retailer on eBay and other channels. Honestly, this review does not do any justice to this company. I have bought 5 phones from them within the last 3 yrs and they have been perfect.
Their products are superb and their customer service is outstanding. For each purchase, they sent me about 4 emails informing me about the process of my purchase which includes payment receipt, tracking info, and a follow up email few days after the product arrives to make sure that I was fully satisfied. My last purchase was an HTC 6700 for Verizon that I received swiftly about 2 weeks ago. During that time, a friend of mine bought the HTC 6850 from Verizon for $649 and told me that she loved the phone features so much better than the Audiovox XV6700 that she used to own. She recommended that I return the XV6700 to BidAllies and purchased the XV6850 from the Verizon store. It sounded like a good idea so I emailed BidAllies requesting a refund and explained that I'd rather purchase the latest HTC 6850 from Verizon.
I received a response within 3 hours with instructions on how to return the phone for a refund, and they also added a note stating that they also carry the HTC XV6850 and that they were willing to upgrade me for just another $160 which means that the HTC XV6850 will cost me only $295.
I agreed immediately and everything else went smooth as usual with these guys.
BidAllies, I want to tell you this: you guys rock and you have me as a customer as long as you sell phones.
Anybody who wants to buy a phone from Bidallies, please do not hesitate. Their reputation on eBay speaks loud.