Kentucky Fried Chicken Complaint - Just Nasty - Service
IRVINGTON, NEW JERSEY -- On 7/3/2009 we decided to stop at KFC in irvington, nj. We went through the Drive through and ordered a 10 piece bucket of dark meat grilled chicken. The young lady that took my order was courteous enough. When we got home I opened the bucket and to my horror there were two "eaten pieces" mixed in the same bucket as my 10 piece. My husband and I quickly went back to KFC and complained. The manager on duty was very nonchalant with no apology just a fresh bucket of chicken. We were very very upset. The only thing I can think of that happened was that an employee was eating while working and was using the bucket as trash. How nasty is that!!!!! I will never eat at any KFC and I will tell all of my friends and family members that if they want to continue to eat at KFC to check your order before you leave, especially when ordering at the Drive through. My husband seems to believe that it was deliberate, I would hate to believe that someone is that evil, poor management.
This KFC is too small for management not to have noticed that someone was eating while behind the counter, maybe it was the manager? With all the complaints that I have read KFC need to be working on damage control.