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Lingo Complaint - Beware Of Lingo (Read These Reviews) - Lingo VoIP

Lingo VoIP - Complaint
Review by stingrayann on 2009-07-05
After having a harrowing experience with the Lingo customer care folks a few days ago (end June-2009), I was checking the internet to see if I was alone. To my surprise, I have come across many reviews written by people about their experiences with Lingo/Primus over the last few months. As happens most of the times, one either does not do much research on a company, products or its services when the deal looks really nice or we simply ignore any poor experience shared on the web thinking that these are either disgruntled customers and there are still many more who avail the services of the company. We forget that not everyone takes the time or makes the effort to share their experiences on the web through reviews. I appreciate those who have done this so that fellow consumers can benefit from their experiences. Its time we get wiser and not let companies get away with mis-treating customers.

Only after one goes through a very poor experience does one look out and then gets shocked to see the experiences other have been through. For the benefit of others, I have put together a brief list of links that I think could help others if they are Lingo customers or do intend to become one in the future -

http://www.my3cents.com/showReview.cgi?id=57796
http://www.my3cents.com/showReview.cgi?id=57730
http://www.my3cents.com/showReview.cgi?id=57569
http://www.my3cents.com/showReview.cgi?id=57559
http://www.my3cents.com/showReview.cgi?id=57228
http://www.my3cents.com/showReview.cgi?id=54316
http://www.my3cents.com/showReview.cgi?id=56515

Here is one where the phone number of a senior person at Primus Telecommunications is available (will be helpful for those who are having issues with the company or are being given a run-around by their customer service folks)

http://www.my3cents.com/showReview.cgi?id=57528

Hope each of you reading this review wake up and don't burn your fingers with this company. BEWARE OF LINGO!!!!
Comments:
Posted by captainggl on 2009-07-13:
Thanks a lot for putting up this review. I wouldn't have got a resolution without calling up the number on the last link. Thanks!
Posted by stingrayann on 2009-07-13:
You're welcome. Hope others caught in this maze of Lingo can find some respite too by making their voice heard at the senior most levels !!!!
Posted by khan.agarwals on 2012-05-12:
Nuera Telecom / Union Telecom /Lingo Telecom.

The Miami Florida address is a fake and the real addresses are as follow and
these are the real people who run BPO XPREZTO unit of Xprez info solutions Pvt. Ltd. call center from New Delhi India ..a call center of 50 person capacity,

Note : Please do not give your CVV number of CC to them.

1. Parvez Khan – Chairman and President. 805 577 7772 / 805 577 5773

Best Tel Communication Inc.
2245 1st Street
Simi Valley, CA 93065-1987
pk@salesrain.com
pk@xprezto.com

2. Rajeev Agarwal – COO

Sales Rain, Inc
Floor 22-04, The Peak Tower- Leviste st.,
Salcedo Village, Makati City
Phillipines.

858 309 5083 ( Internet connected to USA )
858 309 5084
858 229 9858 ( Cell phone).

ragarwal@xprezto.com
ragarwal@salesrain.com


3. Saurabh Agarwal – Vice president

Office address – Xprezto 809 – 810 Roots Tower, plot no 7,
District Centre , Laxminagar , New Delhi 110092. India
Resident address – C/O Ramesh chandra Agarwal , 75 Garhwali mohalla,
Lalita Park society, Laxminagar, New delhi – 110092 India.

91 11 22010435
91 11 22010436
91 9313379810
sagarwal@xprezto.com

4. Vijay Agarwal – CFO

Office address – Xprezto 809 – 810 Roots Tower, plot no 7,
District Centre , Laxminagar , New Delhi 110092. India
Resident address – 2nd Floor , 13 Mausam Vihar , New delhi 110051.

91 9312250225
vagrawal@xprezto.com

5. Isabel Agarwal W/O Rajeev Agarwal.

Sales Rain Inc.
Regus La Jolla Sunroad Corporate Center
4445 Eastgate Mall Suite 200
San Diego CA 92121
www.salesrain.com

858 638 7868

6. Ramesh Chandra Agarwal – Director.
( Father of Rajeev Agarwal. , Saurabh Agarwal and Priya Agarwal )

7. Mrs Priya Vijay Agarwal -- Director (W/o Vijay Agarwal )

8. V. Nair – Manager – vnair@xprezto.com 91 9891349085.
9. Pradosh tyagi - Ass. Manager – pradosh@xprezto.com
10. Syed Raza Abbas – Ass Manager -- 91 9811742650 sabbas@xprezto.com
11. Rajiv Jha – Accountant -- 91 9310050225 rjha@xprezto.com
12. Surendra singh – ssingh@xprezto.com , ssingh@salesrain.com 91 9958488957







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