Overseas Adventure Travel/Grand Circle Travel Complaint - Don't Book With Them! Office Staff Incompetent, Disorganized, Uncaring
CAMBRIDGE, MASSACHUSETTS -- This company is a mistake! They take your money and then never answer the phone when you call with questions. Hold time is at least 25 - 75 minutes to infinity. When they finally answer, they are disorganized, clueless, don't have the correct info. They do not answer the phone, emails or mailed letters to the President or Chairman.
Don't book with them - nightmare!!!!!!!!!!! Located in the same city as Harvard Univ., you would expect them to have intelligent, educated staff. They don't!