CitiFinancial Auto Complaint - False Promises - Auto Loan
Do not get a loan with Citi FinancialAuto! If for some unforeseen reason you become behind on your payments. Nobody thinks it will happen but it does/can. My recent experience with them was horrible. I became 3 months behind on my car payment due to unforeseen circumstances. The economy is going down the drain and I get paid on commission so it doesn't help me at all. I set up 2 post dated phone payments with them to come out within the month of June one the 19th and one the 30th which the representative that I spoke with said would cure my account or catch it up until my July payment. Which I thought would be great. I had to go without lunch unless it was slow enough for me to come home, I had to use my change in my car to get water at gas stations out of the fountain so I wouldn't dehydrate I had to borrow money from family for gas to go to work which I hate borrowing money for pride purposes If my girlfriend wanted to do anything she had to pay for me which is ok when I can pay my own way or pay for her to do something else but not when I can't again a pride thing It was horrible but I thought it was worth it until today July 6 I get a phone call looked at my caller id and it said Citi and my first thoughts what could they want. They told me my account was 22 days past due. I'm said that can't be I just set up arrangements and I seen on my online bank statement where they both came out no problem. Well apparently the first representative lied to me or told me false information and to cure an account just means collection calls will stop until the post dated check comes out.
Which I think about it and I say you all have a poor choice of words that doesn't cure anything that just delays the inevitable I mean if you cut out half a cancer tumor and leave the rest the person isn't cured of cancer so they wouldn't say they was cured. My advice is do not believe any of them they will say whatever they want just to get you to make a payment so don't believe their false promises get it in writing. Which is a horrible thing to say about a company as big as Citi.
P.S. they have called my grandmother giving her information about my account and asking for a payment. My grandmother isn't on the loan she isn't responsible for the loan and they shouldn't give out my business like that