Bally Total Fitness Complaint - Bally Is A Scam
After I was manipulated into signing a three year contract, the Bally club I was attending closed down. An agent told me I was entitled to a contract cancellation and full refund. I tried calling for a month thinking I was getting a cancellation, but the number he gave me made it impossible to get through to anybody. I managed to aquire another customer service number through an operator and I was told they were not going to cancel because there was another club with in twenty-five miles away, despite what the other agent told me.
They instead offered me either discounts or additions to my contract until they finally agreed I could pay seventy-five dollars to cancel if I wrote a letter to the cancellation department in California. Needless to say they refused to grant me any refunds.