Katchakid Compliment - Pool Peace Of Mind
HOUSTON, TEXAS -- We bought a house with a pool in south Texas 2 years ago, and at the time had children aged and 3. I was having nightmares about pool safety and visions of acrobatic children leaping over pool fences. I discovered the Katchakid website, and their amazing safety statistics.
There was no Katchakid dealer where we lived, so we ordered the "do it yourself" kit. My handy husband and his dad spent more than a day of rather intense labor installing the thing (it required serious physical strength, as well as being really handy), so we were hoping it would be worth it. We have had COMPLETE peace of mind with the Katchakid net, while the kids play outside and at parties with multiple children. Kids dangle their feet through the holes of the net safely, and little children have climbed on the edge of the net and have easily been able to get off. Our friends love it, and feel comfortable that we have the net when their kids come to play.
We would use our pool more if we didn't have the net on..it takes us 5ish minutes to get the net off, and around 10 to put it back on. I'm a 34 year old woman, and can easily remove/ replace the net by myself (although it's easier and faster with help!) But, for the next couple of years, we definitely feel that the slight hassle is worth it.
This week, the string that tightens our 2 year old Katchakid broke while we were applying the net. I called Katchakid and they are immediately sending out a replacement part that I will receive this same week at no cost. I can't remember the last time I received customer service this impeccable!
Basically, we have been thrilled with the Katchakid net and the safety it provides, and applaud the customer service experience we have had with them.