Carl's Jr. Complaint - Carl's Jr. Bad Service
ALHAMBRA, CALIFORNIA -- I went in to the 2521 Commonwealth Carl's Jr. in Alhambra on 7/6/09 at 8:17 P.M. After I ordered my combo meal, the cashier forgot to give me the drink cup as he proceeded to take the order of the next customers that went after me. As I was obviously waiting for his attention, he continued to take out his cellphone and search for a picture he wanted to show the customers I assume he knew outside work. Other customers were waiting in the meantime.
In addition, when the "same person" brought me my order at my table he did not offer me any ketchup at all, which is customary at every Carl's Jr. I've ever been at. I was surprised to see however, that on the next order he delivered that he had a full ketchup bottle already on the tray to be given to the customers he personally knew. Shouldn't the same service be given all the time even if you know the customers?