Eddys Toyota Complaint - Poor Service

Review by jimmy56 on 2009-07-08
WICHITA, KANSAS -- We are very dissatisfied with the service we got at Eddys. We took our tundra to fix a brake squeal problem. The first time they cleaned up the brakes and they said it took care of the problem. Well, it didn't. They charged us over 100 dollars for nothing. The second time we took it in, they had our truck for 5 days and didn't do a thing to it. We were never called about it and if we hadn't gone in to check on it, they might still have it. They told us to change the brake pads and turn the rotors and that MIGHT take care of the problem.

They are supposed to have ASE certified mechanics to know what exactly what the problem is.

I will never take my truck to Eddys Toyota again and I will tell all my friends about my experience.

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