Walgreens Complaint - Shortage on medication
MONTGOMERY, ALABAMA -- On 07/07/2009 at the Walgreen Pharmacy located at 2920 Carter Hill Rd. Mongomery, Al., I received only 17 pills instead of the 20 the prescription called for. I have a habit of counting my pills before taking any. I immediately called the pharmacy to inform them of the shortage. I knew they could not give me the remaining number of pills. That was not the reason I called. This is a controlled narcotic and I wanted them to know either they had made a mistake in counting or someone was taking the pills. I was told repeatly that I could not have the pills since I had already left the store. After stating again my purpose for calling, the person (a Ms. Fallon) told me she would tell the manager when he come on duty. The only name she gave me was Tim for the managers. I call later and talked to him and he advised me he would check, however I think they just dismissed everything I said.