Bank One Complaint - finance charges - credit card
BRONX, NEW YORK -- When the finance charges on my account reached 29.9%, I paid off my balnace in full. I called up Bank One and recieved the quote for the total balance. I sent an electronic check that was applied to my account before the due date. I also did not use the card. To my surprise, the next month I recieved a charge on my zero balance. After speaking to Bank One, their explanation was the the charges are for a past revolving balance. I have paid off loans and other credit cards before and was never charged a finance charge after the balance was paid in full. This company continues to take advantage of people even after you are done doing business with them.