Gold's Gym International, Inc Complaint - Golds Gym Is A Nightmare
ALBUQUERQUE, NEW MEXICO -- Golds Gym is a nightmare, I signed a 1 year contract in which I would make quarterly payments of $96.95, and supposedly after the year it would be my membership would be voluntary. I used the gym for about 6 months with no real problems, except for the staff being quite rude.
I stopped using the gym after I received a back injury. I decided I would not renew my membership with Golds Gym after the year was up. I did not go into the gym for the following 6 months. I went in to make my final payment and cancel my membership. The guy at the desk told me my payment was late. I made the last payment of 96.95 and that completed the yearly contract. I told the guy I wanted to cancel my membership, he said I could not do that without paying for the next month. I told him I hadn't been in the gym for 6 months and that I was not going to pay for another month. He then proceeded to tell me that If I would have made my payment on time that I could have canceled my membership then. I said I hadn't received a bill or late notice, then he said "Oh you did, you probably just tossed it!" I asked to speak to the manager, and they would not let me. I don't think there is a manager there daily. I was angry, but before leaving I asked for a copy of my payment history, he printed me 4 receipts for $96.95.
I was really upset about the whole issue, I didn't want to go back in there because I felt like they had degraded me. I went home and looked at my contract for a corporate number. I looked online and there was nothing. I decided I wasn't going back in there, I just wouldn't pay it. I fulfilled my contractual obligation and I had my receipts to prove it.
I hear nothing from them for a year and a half, so I thought it would be ok to throw away my receipts and my copy of the contract thinking it was all over. After almost two years I come home to hear a message from the manager at Golds gym, she said that this was her final attempt to contact me regarding my account and that she sent my account to collections.
I pulled my credit report and found that in January of 2004, I was report to collections, almost two years from the time I tried to cancel my membership. I refused at this point to give them a dime. I have been harassed by 2 different collectors, calling my home phone, my cell phone, and by mail.
I would like this taken off my credit report. Golds Gym has no number to call, everything is done at store level and you cant talk to anyone. They don't care about you all they care about is getting your money and getting more of your money.
UPDATE..... To save my credit I contacted one of the collection agency's and paid the balance. I'm still very annoyed with this company, in fact the guy with the collections company told me he has handled a "lot" of collections for Golds Gym and in most cases it was over a thousand dollars, they were claiming in past due membership fees. It seems as if these days, these big companies, can just charge you whatever they want and if you refuse to pay it then they'll just turn off your electricity, or withhold your medications, or try to ruin your credit. How does the little person fight back?
And How long are we going to let them get away with it?????