Key Bank USA Complaint - Ridiculous Overdraft fees
FLORENCE, KENTUCKY -- My daughter turned 18 and opened her first checking account with Key Bank. What a mistake! They gave her no check register, so she relied on the web banking to tell her the balance (her mistake). She made a miscalculated by $1, and they charged her $38 twice, for one debit card transaction, when it hit the account and when it actually posted. Then, she took her balance on the web for fact, when a gas purchase had not yet posted. This overdrew her $8, and they charged her $228 in fees!!! This was over a holiday weekend, and she was not notified until Monday, the bank was closed that Saturday, but they still charged her $28 for both days that she didn't cover the overdraft. Talk about rape!!! How is this legal???? It's like 3500% interest for loaning her $8. Needless to say, we won't be banking with Key Bank much longer.