Country Chevrolet Warrenton, VA Complaint - Do not buy from Country Chevrolet

Review by Anonymous on 2004-05-24
WARRENTON, VIRGINIA -- Purchased Used Vehicle (hoping to avoid hassle of 'buying someone else's junk from a private party)

During test drive, a vibration was noticed.
was told that if I purchased vehicle, vibration would be fixed.
Took it in for vibration repair 4x.
After 4th visit was told that car met gm specs and no further action would be taken.
Car still has vibration.
Staff treated me like a liar and a child.
They offered to 'trade me out' of a loaded car into a stripped down base chevy model and come up with more $$$. Never do business with these people. Thought local dealer would be better .... how wrong I was... should have gone into the city. I'm telling everyone I know.
Comments:5 Replies - Latest reply on 2009-12-08
Posted by ejack053824 on 2004-05-24:
I would not have signed any papers until that vibration was fixed completely. Did they put it in writing that they were going to fix it on the "WE OWE" form?
Posted by jmanson9 on 2004-05-24:
yes, was issued a 'we owe' slip. it even indicates on the paperwork 'work performed per we owe' but they said it was to gm specs and told me to either take them up on what they called a 'trade out' or deal with it.
Posted by Anonymous on 2004-05-25:
Go to two separate Cheverolet stores and have them diagnose the vibration, get written estimates for the repair and then return to the original dealer. If the dealer does not comply, file a small claims suit for the repair. Good Luck
Posted by Jim T on 2004-12-06:
I have purchased both a used and a new vehicle from Country Chevrolet. I did have a minor problem with the used vehicle - it was taken care of immediately. I have received full attention and great customer service.
Posted by flhtp on 2009-12-08:
I have bought both new and used vehicles from Country Chevrolet. I have always been treated great and would do business with them again. Andy runs a tight ship!

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