maximum-beauty.com Complaint - Scammed me
I ordered and paid for some eye cream and they never sent it, nor will they answer my many emails or phone calls. Original order follows:
Thank you for selecting the 'Maximum Beauty Supply Store' to purchase your personal grooming & beauty care products. We have received your recent secure online purchase order and have provided you with a detailed receipt below.
*CHECK PAYMENT INFO:
If you paid for your Maximum Beauty Store order by 'Secure Online Personal Check' (U.S. Orders Only), we will begin preparing your order for distribution, upon verifying that bank check funds are available for the 'purchase order receipt' below.
*CREDIT CARD PAYMENT INFO:
If you are paying for your Maximum Beauty Store order via 'Secure Online Credit Card Payment Service'. we will begin preparing your order for distribution, upon verifying your payment information concerning the 'purchase order receipt' below.
*INFO FOR ALL PAYMENT TYPES:
Upon receiving and processing the payment for your purchase order below, the Maximum Beauty Store Distribution Staff, will begin fulfilling your order. We 'DO NOT' process any purchase order until payment is received & verified by our 'Secure Online Check & Credit Card Payment Services'.
*PURCHASE ORDER STATUS INFO:
Once the Maximum Beauty Store Distribution Staff begins the initial preparation of your purchase order, you may use your 'Order Confirmation-Tracking Number' located below to obtain updates on the status or progress of your secure online purchase order. Simply return to the Maximum Beauty Store and use the 'Order Status Request Form', located at:
*SHIPPING & HANDLING:
The shipping and handling of orders being delivered throughout continental North America take from 3 business days up to 21 business days, not including weekends - This simply depends on the specific location of the order recipient and the availability of the particular products requested. Periodically, a manufacturer may not have anticipated the popularity of certain products - in those very rare circumstances, please allow up to 4 weeks for delivery. International customers, please refer to our 'Store Policy Page' for further information on current overseas shipping guidelines, fees & timetables.
We cannot accept order cancellations now that the purchase order has been placed, as it has already entered the initial stages of being processed by a secure accounting system that prompts the distribution process to take immediate action on the order the moment payment in full for that order is verified. When you place an order with us, we (and the law) consider it a binding contractual request by you for our services, as part of the 'Electronic Signature Act' passed by majority in US Congress and signed into law by President Clinton, June 2000. Please visit our Store Policy Page.
We only allow return of products, purchased through our services, if the product is 'verified' damaged in shipping, defective or you were shipped the wrong product - otherwise, per U.S. Federal & State regulations, all personal care product sales are final. In approved product return circumstances, only product replacement or store credit will be issued at our sole discretion. We provide no cash or credit refunds for items returned to us. Please visit our Store Policy Page.
*OUR PRIVACY PROTECTION PROMISE:
To protect our customers & prevent online fraud, we absolutely 'DO NOT' give out your email address or personal information to any other company or third party.
'DO NOT' reply to this email, it will 'NOT' be read and you 'WILL NOT' receive a reply as this email is a computer generated invoice.
HOTMAIL.COM email queries sent to our customer service department will be rejected by our server to prevent internet fraud. Please use your legitimate email account when communicating with MAXIMUM-BEAUTY.COM Staff.
In your service,
Maximum Beauty Supply Store
Worldwide Beauty Store - Purchase Order Received ( Awaiting Payment Confirmation):
Order Confirmation/Tracking Number:
Shipping Information (Check For Errors):
Billing Information (Check For Errors):
Order Information (Check For Errors):
$30.50 Qty. 1 #khl-eye-05: Kiehl's Creamy Eye Treatment with Avocado - 0.4 oz. Jar
$30.50 Subtotal in USD
$5.00 US & Military Shipping Fees
$35.50 Order Total
Beware doing business with these people, I never got this!!!