Gap Complaint - Bad Return Policy - Clothing
MILFORD, CONNECTICUT -- I bought a t-shirt at the Gap store in Milford, CT today. When it didn't fit, I took it back. The store manager told me that since the price ended in. 97, the shirt could not be returned; it says so at the bottom of the receipt. When I told her it was unfair to tell someone an item is non-retunable only after they buy it, she said this was company policy!
When I called Gap customer service, they said there was a sign posted in the store (there wasn't), and that the policy was on the price tag (it isn't).
They are pretty rigid about sticking to this rip-off policy. Well, I can be pretty rigid about never shopping at the Gap again.