Kershaw County Medical Center ER Complaint - NO COMPASSION AT THIS ER
CAMDEN, SOUTH CAROLINA -- I went to Kershaw County Medical Center's Emergency Room in Camden on Tuesday with severe abdominal pain and constant vomiting and diarrhea. After waiting a while when no one was in the waiting room, they finally called me back. I was given an IV with fluids and something for nausea. Then I was basically left there for hours. When they finally came back, I mentioned that my back was starting to hurt and they just said ok, well we have to wait on your test results. Three hours later I was finally allowed to leave and just sent home with two tablets for nausea. All I was told was I had bacteria in my urine and they would do a culture. I wasn't given any other explanation for my illness or why the bacteria could be there. The next day, Wednesday, I was in a lot of pain with my back. I wasn't having such severe back pain when I initially went in to the ER so I called the ER and asked if it was normal. The response I got was that I needed to call my family doctor. Well, I don't really have a family doctor. So, I just suffered all day in tremendous pain still not knowing what was wrong with me. Finally, Thursday evening, after being in pain once again all day long and missing work, I get a call from a nurse at the ER stating I have a Urinaray Tract Infection. I asked could that be why I am in so much pain in my back and she said yes and they would call in an antibiotic. I asked if they could call me something in for pain even just for the night until the antibiotic kicked in. Her response was to take some asprin or motrin. Here I have been sick three days with no clue whats going on, was in tremendous pain and she tells me to take some Advil. Well, I'm not an idiot and I had been taking Advil but it wasn't strong enough for the extreme sharp pains I was getting in my back. Also, why did it take almost 3 days for them to tell me I had a UTI? Those can be very serious if not detected in a timely manner and it's no wonder I was having such bad back pain. I called and complained to a lady that works there and her response was I needed to come back in the ER to be administered an IV with something for pain. So your telling me you want me to come in and spend several more hours in the ER and spend several hundred dollars to get an IV with pain medicine when you can call me a pill in down the street at the drugstore that will cost me $10 and releive some of this back pain!! They could care less how I was feeling and had no compassion what so ever. I have never experienced anything like it. I am still in pain today but have been taking the antibiotic which hopefully will releive this back pain by tomorrow. I wasn't even asking for a full prescription. I would have been happy with one or two pain pills to help me sleep and tone these sharp pains down. I don't have a history of taking pills. I don't even like to take pills but if I'm in a lot of pain, then yes I will. The lady I talked to didn't have a care in the world and obviously just wanted me to come back and fork over my hard earned money b/c she didn't want to call me in anything. Unbelieveable!!! If you live in Camden, watch out for that ER. I will drive 30 minutes away next time just so I can get the care I deserve. They're supposed to take care of their patients. What the hell are they getting paid for? To be jerks?! I will never set foot in there again and I advise anyone that wants caring and professional helathcare not to either.